Attendee FAQ | Digital Summit DC

We look forward to hosting you at Digital Summit Washington DC!

Below you will find the information to assist you in your planning for this event

What’s included in my pass?

Below is a breakdown of what is included by pass type:

The Main Event Pass includes the following benefits:

  • Break-out Sessions​ & Keynotes
  • Exhibitor Showcase
  • Networking Receptions​
  • Day 2 Lunch​

The Platinum Pass includes all the Main Event Pass benefits PLUS

  • Day 1 Masterclasses​ w/Lunch*
  • Post-Event Session Recordings

*If you require special assistance (dietary requests, nursing moms, accessibility, allergies, etc.), please contact registration@digitalsummit.com to provide advance notice by August 16, 2021. Requests made after this date may not be accommodated.

No need to pre-register for any of the sessions on the agenda! Attendees are welcome to select their desired session right on site.

Main Event Pass can be upgraded by visiting the cart page and selecting the upgrades tab.

Masterclasses are a selection of morning intensives that take place on September 9, 2021, 8:30am – 12:30pm. These are included in the Platinum Pass. If you currently hold a Main Event Pass, you can upgrade your pass level to include the Masterclasses here.

If you’re not sure which level pass you have, please contact Autumn in our registration department: registration@digitalsummit.com | 919-529-5373

If you did not receive your confirmation receipt email upon registration, you can login to digitalsummit.com/login with the same email on your registration. If you haven’t set up an account or don’t remember your password, you can trigger a password reset from that login page. Once logged in you’ll find your downloadable receipt under the Orders section.

Please reach out to registration@digitalsummit.com or call 919-529-5373 for any changes to your current pass information.

Where is the event?

Digital Summit Washington DC will be held at the Walter E. Washington Convention Center

801 Mount Vernon Place NW Washington, DC 20001 | (202) 249.3000

No need to bring anything! Just stop by registration and we’ll have your badge waiting for you by last name.

Click here for directions & parking information.

With the return to live Digital Summit events in some cities in 2021, the DS team is dedicated to ensuring a great experience and keeping you safe during any ongoing pandemic conditions in the U.S. For the cities where we’re planning in-person events, please see all the measures below that we will be following to ensure everyone’s safety regarding the spread of the COVID-19 virus.

Click here to see our COVID-19 Safety Precautions page.

Networking opportunities

‣ Opening Reception: Thursday, September 9, 2021 from 5:15pm – 6:30pm
‣ Morning Coffee Social: Friday, September 10, 2021 from 7:30am – 8:30am
‣ Networking Break: Friday, September 10, 2021 from 10:30am – 11:00am
‣ Closing Reception: Friday, September 10, 2021 from 4:00pm – 5:00pm

‣ Follow the event @DigitalSummits and use #DSDC to Tweet or follow other tweeters.

‣ Stay updated and connect with fellow attendees on our Facebook page.

‣ There will be free Wi-Fi available in throughout the event space.

What else do I need to know?

If you require special assistance (dietary requests, nursing moms, accessibility, allergies, etc.), please contact registration@digitalsummit.com to provide advance notice by August 16, 2021. Requests made after this date may not be accommodated.

You’ll find a range of attire at the conference but generally most attendees are in business casual. Temperatures in conference halls may fluctuate widely. It’s advised to dress in layers and wear comfortable shoes.

Attendees registered with a Platinum Pass will receive an email within one week of event closing with information on how to access the session recordings via the Digital Summit Resource center. Please note that resources are not available to download and will be accessible for 1 year.

If you’re currently registered with a Main Event Pass, you can upgrade your pass level on the cart page to receive this benefit.

It’s of utmost importance to us that the conference be informative, valuable and fun for all. If there is anything we can do to make for a better experience, please let us know by filling out our post-event survey immediately following the conference. We read EVERY one, and use them to shape our future conferences.

Cancellations:
Due to facility capacity, space is limited and early registration is encouraged. Cancellations received before August 16, 2021, are refundable. Cancellations received after August 16, 2021 are non-refundable. We do our best to offer a great value year after year to all attendees but due to the unpredictability of live events, we are not able to offer any refunds or partial credits post event – as a result of speaker cancellations, weather challenges or other issues outside of Digital Summit’s control.

Pass Transfers:
Passes are transferrable to other Digital Summit event locations taking place within a year of the event. Passes may also be transferred to another person. Pass transfers must be requested prior to Day 1 of the event. No-shows will be charged full conference fees. Pass Transfers are non-refundable.

Please reach out to registration@digitalsummit.com or call 919-529-5373 for any refund / transfer requests.

Need more help?

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